Timeline of Events
The new software system and online registration website will officially go live on Tuesday, September 30! Here’s a schedule of how the transition will look over the next couple of weeks. There will be some actions that you will need to take once the new site launches.
Monday, Sept. 22–Monday, Sept. 29: Software Transition Week
The process of transferring data from the old to the new system takes place this week! Because of this, we will be unable to process the following transactions during this week:
• Membership purchases
• Membership changes/cancellations
• Gift Card Purchases
Tuesday, Sept. 30: New Software Launches!
Actions you can take starting on September 30:
- Create an online account on the brand-new Kroc Community online registration website.
- Download the Kroc Connect app and connect it to your membership account to register for land and aquatic group exercise classes.
- The links to the Kroc Community online and Kroc Connect app will be shared via email, text message, and on this webpage starting on September 30.
Tuesday, Sept. 30–Wednesday, Oct. 1: Group Exercise Classes Cancelled
Drop-in classes will be temporarily cancelled for two days as we assist members with the new online registration process. Plan to come in for help setting up your new accounts, enter for awesome prizes, and connect with your favorite coaches and instructors!
Tuesday, Sept. 30–Friday, Oct. 3: Lobby Pop-Up & A Chance To Win
Join us all week to learn about the brand-new Kroc Connect app and our new online registration process. Kroc Staff will be available to answer all your questions and help you set up your account! Register for both online platforms and be entered to win one of two awesome fitness-themed gift baskets!